ATM Services:

 

Sonali Bank Limited has introduced ATM services since 2007. The numbers of ATM are increasing day by day. The bank is the member of Q-Cash Consortium, National Payment Switch Bangladesh (NPSB) and VISA. Customers are enjoying round the clock cash withdrawal facility from 87+ own ATM and around 6500+ shared ATM Booths across the country. Initiative has been taken to setup ATMs at important places like important branches, airports, railway stations, post office, university campuses, important public places etc. To increase the efficiency of our ATM service, we have taken various steps such as reduce down time of individual ATMs. Also trying to ensure more ATM friendly environment through un-interrupted transaction.

 

ATM Services:

 

        24/7/365 Service

        Cash withdrawal

        Balance enquiry

        PIN Change

        Mini statement

        Mobile phone re-charge

        Fake Note free transaction

        Dispense of fresh note

        SMS services

 

 

Debit Card

 

Sonali Bank Limited Debit Card gives customer the confidence to move anywhere in Bangladesh without bearing cash. Our debit card makes life hassle-free and safe. We ensure sophisticated way of carrying money with full satisfaction.

Features

Eligibility:

Any individual having a savings or current account in Sonali Bank Limited is eligible to own this card. To get debit card just submit a prescribe application form in the respective branch.

Fees, Charges and Limit

Particulars

Fees and Charges in Taka

Annual Fee

BDT 400

Card Replacement Fee

BDT 100

Pin Replacement Fee

BDT 100

Cash Withdrawal Fee

Sonali Bank ATM Free

Q-Cash ATM 10

NPSB ATM 15

VISA ATM 45

POS Transaction Fee

Free

Balance Inquiry/ Mini Statement

Sonali Bank ATM Free

Q-Cash ATM Free

NPSB ATM 5

VISA ATM 5

ATM Cash Withdrawal Limit

30,000 (per transaction)

30,000 (per calendar day)

* 15% VAT is applicable for all charges

Card Activation

 

        Card will be activated by Card Division, Sonali Bank Limited, Head Office, Dhaka.

        After receiving card, customer should request his branch for activation.

        Card Division active the card after receiving a confirmation mail from branch.

        Before using card customer should put his signature with a ball point pen on the signature panel on the back side of card.

        Before first transaction customer must change PIN through Sonali Bank ATM or any Q-Cash Consortium ATM.

 

Credit Card:

Understanding the importance of needed money Sonali Bank Limited has introduced Credit Card that gives the maximum benefit with a minimum cost. This is basically one plastic card that has dual options to make transaction in multi currencies. Customer can choose the type of card that matches with his requirement. Dual card can be used in local currency within Bangladesh and foreign currency in abroad. Local currency and foreign currency limit will be defined in the system as per approved credit limit.

Features

Eligibility:

        Only Bangladeshi nationals are eligible for apply.

        Age limit 18 to 59 years and age 60 for freedom fighter.

        Officers of Sonali Bank Limited are entitled to enjoy credit card facility.

        Officers of Government, Semi-Government, Autonomous Body, Teachers and Officers of the Government Universities are also entitled for Sonali Credit card whose salary is disbursed from any branches of Sonali Bank Limited.

        Businessman or who are working in the private organization can get credit card under guarantee of a Principal Officer and above ranked officer of Sonali Bank Limited.

Documentation for Sonali Bank Employee

        Complete Application Form

        Personal TIN certificate or Copy of Tax return submission slip.

        Attested one copy PP size photograph of applicant.

        Last salary Certificate/pay Slip

        Certification of Employment

        Letter of authority

        Declaration of others loans

        Attested NID

        Reference

        Charge documents

o   DP Note (F-61)

o   DP Note delivery Letter (F-63)

o   Revival Letter (F-108)

Documentation for General

        Complete Application Form

        Personal TIN certificate or Copy of Tax return submission slip.

        Attested one copy PP size photograph of applicant.

        Last salary certificate/pay Slip

        Certification of Employment

        Letter of authority

        Letter of guarantee

        Declaration of others loan

        Attested NID

        Charge documents

o   DP Note (F-62)

o   DP Note delivery Letter (F-63)

o   Revival Letter (F-107 & F-106)

 

 

Credit Limit

 

Designation /occupation

Credit Limit (BDT)

Credit Limit (USD)

General Manager and above

5,00,000

5,000

Deputy General Manager

4,50,000

4,500

Assistant General Manager

4,00,000

4,000

Senior Principal Officer

3,00,000

3,000

Principal Officer

2,00,000

2,000

Senior Officer

1,50,000

1,500

Officer

1,25,000

1,250

 

Fees, Charges and Limit

 

Particulars

Type

Fees and Charges in taka

Annual Fee for Sonali Bank Staff

Silver

500

Gold

500

Annual Fee for General

Silver

800

Gold

1700

Card Replacement Fee

Sonali Bank Staff

150

General

300

Pin Replacement Fee

All

100

Supplementary Card Fee

Sonali Bank Staff

150

General

300

Cash Withdrawal Fee

All

Sonali Bank ATM Free

Q-Cash ATM BDT 10

NPSB Transaction 15

VISA Transaction 45

POS Transaction Fee

All

Free

Rate of Interest

All

1.17% daily Product & monthly basis

Late Payment Fee

All

2% of total outstanding or 200 taka which one is largest

Minimum Payable Amount

All

10% of total outstanding or 500 taka which one is largest

Cash Advance Fee

All

BDT Transaction: 1.5% of withdrawal amount or 100 taka which one is higher.

USD Transaction: 2% of withdrawal amount or 2.5 USD which one is higher.

ATM Cash Withdrawal Limit

All

BDT 50,000 (per transaction)

BDT 50,000 (per calendar day)

Balance Inquiry / mini statement

All

Sonali Bank ATM Free

 

Q-Cash ATM Free

 

NPSB ATM BDT 5

 

VISA ATM BDT 5

* 15% VAT is applicable for all charges

Card Activation

 

        Card will be activated by Card Division, Sonali Bank Limited, Head Office, Dhaka.

        After receiving card, customer should sign the acknowledgement slip and submit it in his bank branch for activation.

        Card Division will active the card after receiving a confirmation mail from branch.

        Before using card customer should put his signature with a ball point pen on the signature panel on the back side of card.

        Before first transaction customer should change PIN through Sonali Bank ATM or any Q-Cash Consortium ATM.

 

Prepaid Card:

Without having any account any one can get Sonali Bank Prepaid Card from any branch. A Prepaid Card has a pre-determined monetary value loaded into card. We offer Prepaid Dual Currency Card that can be used at any ATM to withdrawal cash and any POS to purchase of goods & services. Dual card can be used in local currency within Bangladesh and foreign currency in abroad.

Features

Eligibility:

        Only Bangladeshi national age 18 years & above.

Documentation

        Know your customer (KYC) form

        National ID Card

Fees, Charges and Limit

Particulars

Fees and Charges in taka

Annual Fee

BDT 100

Card Replacement Fee

BDT 100

Pin Replacement Fee

BDT 100

Cash Withdrawal Fee

Sonali Bank ATM Free

Q-Cash ATM 10

NPSB Transaction 15

VISA Transaction 45

POS Transaction Fee

Free

ATM Cash Withdrawal Limit

BDT 30,000 (per transaction)

BDT 30,000 (per calendar day)

Balance Inquiry

Sonali Bank ATM Free

 

Q-Cash ATM Free

 

NPSB ATM 5

 

VISA ATM 5

* 15% VAT is applicable for all charges

Card Activation

 

        Card is pre activated with zero balance.

        Before using card customer should put his signature with a ball point pen on the signature panel on the back side of card.

        Before first transaction customer should change PIN through Sonali Bank ATM or any Q-Cash Consortium ATM.

Making secure transactions

        Destroy the PIN mailer after changing PIN.

        Do not write the PIN on the card.

        Never keep the PIN inside wallet.

        Change the PIN preferably every month

        Avoid mobile phone talking while ATM transaction.

        Take money on due time from dispenser while ATM transaction.

        During POS transaction always use card on sight at any outlet to avoid possible misuse

        During POS transaction check the amount before signing the sales slip

        After using card, customer must ensure that the card return to him.

        Keep the copy of the sales slip for future reference